Delete your Mi Tamarindo account
You can delete your account in the app or request deletion by email without installing the app or signing in.
From the app
Open My account, find Data controls, select Delete my account and type ELIMINAR to confirm. This action deletes the account; signing out or uninstalling the app does not.
Request deletion by email
Email soporte@mitamarindo.com with the subject Delete my Mi Tamarindo account. Include the email registered to your account and your name so we can locate it. We will verify ownership before deleting personal data and confirm the outcome. Do not send passwords, access codes, identity documents or card details.
What is deleted
Deletion removes your account and access, roles, profile, saved addresses, favorites, messages and private documents associated with it.
Records that may be retained
Service operations and audit records that are needed to handle claims, prevent fraud or meet legal obligations may be retained for those purposes. They are no longer accessible through the deleted account. Payment providers may retain their own records. Support can explain any applicable retention and its duration for your request.